A shipping platform that makes eCommerce easier
ScrubBill connects online orders, warehouse workflows and courier services in one flexible platform. Less manual admin. More control. Better customer service.
-
1
Import
Orders enter ScrubBill
-
2
Route
Review and route each order
-
3
Pick and pack
Set picking and packing into motion
-
4
Verify
Verify delivery address details
-
5
Ship
Generate waybills and manifest
-
6
Track
Keep every delivery visible
Manage all the moving parts of online sales, order to delivery
ScrubBill gives growing merchants, established retailers, and third party fulfillment providers a simpler way to manage complex operations.
Connect your sales channels
Bring orders from multiple stores, marketplaces, and sales channels into one system.
Coordinate your teams
Give operations and warehouse teams a consistent process for managing order fulfillment.
Manage multiple locations
Allocate orders and fulfillment tasks across different warehouses and dispatch points.
Keep your courier choice
Use your existing courier accounts, access additional options and choose the right service for each shipment.
How does ScrubBill work?
ScrubBill is a turnkey eCommerce shipping platform that keeps online orders moving through every stage of the fulfillment process.
Orders enter ScrubBill
Orders from your connected eCommerce stores and sales channels are imported into one central platform.
Review and route each order
Check or update the order details, prioritise urgent orders, and direct each one to the appropriate fulfillment workflow or location.
Set picking and packing into motion
Our advanced pick and pack feature creates pick lists with barcodes, allowing you to assign work, scan items, and prepare orders for dispatch through your custom workflows.
Verify delivery address details
Identify and correct any questionable address information before it causes a delivery delay or failure.
Generate waybills and manifest
No manual admin, no copy and paste. Generate waybills using the delivery information already verified, right from the ScrubBill dashboard.
Keep every delivery visible
Order status and tracking details remain visible in ScrubBill after dispatch, while automated updates keep your customers informed throughout the delivery journey.
Keep complex orders moving forward
ScrubBill’s order management system gives your team a central view of incoming orders, and the control to respond when an order needs more than standard processing.
Respond to changes faster
Manage stock issues and split orders without trying to manage changes across disconnected systems.
Handle different fulfillment needs
Bundled products and other special instruction orders can be processed to delight and exceed your customers’ expectations.
Send every order down the right path
Allocate orders to the appropriate location or workflow, using fulfillment rules to automate where each order goes next.
Resolve post purchase issues faster
Keep returns, refunds and exchanges connected to the original order, giving customer service teams the information they need to respond.
Catch address problems before dispatch
A missing suburb, incorrect postal code or hard to find destination can quickly become a delayed or failed delivery.
ScrubBill helps your team identify and resolve questionable South African delivery information before the parcel leaves your operation.
Flag missing details
Identify addresses that appear incomplete, inconsistent or potentially inaccurate.
Validate the location
Check suburbs, postal codes, maps and geolocation information to help confirm the destination.
Identify service difficulties
Spot areas that may be difficult for couriers to reach or service.
Resolve the problem
Receive notifications to contact the customer and amend delivery information before dispatch.
Find the Best Courier and Merchant Fit
ScrubBill partners with major South African couriers. Bring your preferred courier accounts into one shipping platform and access more options whenever you need them.
Keep your courier accounts
Connect your preferred courier partners and retain your existing negotiated rates and service agreements.
Compare courier options
Access other available courier services and rates negotiated by ScrubBill when you need greater choice.
Offer more delivery options
Give customers more courier options to better suit the order, destination and delivery requirement.
Create waybills faster
Generate waybills from the information already held in ScrubBill instead of recapturing it in separate courier portals.
Fast track order fulfillment, and do it your way
Every eCommerce operation has its own combination of sales channels, people and workflows. No two warehouses are the same.
ScrubBill configures the features you need to give you greater control of order fulfillment, without disrupting the way your team already works.
Keep the platforms that work for you
ScrubBill connects with major eCommerce channel APIs, so you can keep selling through the platforms that work for your business.
Put every task in the right hands
Create users and assign responsibilities to establish a clear order of work, reduce unnecessary handovers and keep fulfillment moving.
Make warehouse steps easier to follow
Create consistency and fewer opportunities for steps to be missed, by customising your pick and packing processes around the way your operation works.
Reduce manual fulfillment decisions
Reduce manual decisions and help your team act faster by tailoring your shipping platform with fulfillment rules that route orders to the appropriate workflow.
Turn returns and exchanges into customer delight
Turn a disappointing experience into an opportunity to delight your customer, by enabling your team to respond faster to returns, refunds and exchanges.
Set your operation up to scale
Configure ScrubBill for the business you run today, with the flexibility to support more stores, locations, users and fulfillment requirements as you grow.
Get hands on help from the start
ScrubBill combines an eCommerce fulfillment platform with people who take the time to understand how your operation works.
Book a live demo
Show us your sales channels, order processes, fulfillment locations and discuss your courier requirements with us.
Connect your operation
Bring the relevant eCommerce platforms, warehouses, users and courier services into ScrubBill.
Configure and train
Shape the platform around your workflows and give your team practical training.
Get ongoing support
Access human assistance and online training as your team and fulfillment requirements develop.
35+
courier partners
1000+
eCommerce stores supported
4.9/5
rating on Google reviews
9 years
(almost 10!) supporting South African eCommerce fulfillment
Frequently asked questions
What is a shipping platform?
A shipping platform connects the systems and tasks involved in preparing and dispatching eCommerce orders. ScrubBill’s turnkey shipping platform brings order management, warehouse workflows and courier services into one platform, reducing manual administration across the fulfillment process.
How does ScrubBill’s order management system work?
Orders from connected stores and sales channels enter ScrubBill, where teams can review, search, edit, allocate and prepare them for fulfillment. Check addresses, print and assign pick and packing with barcode capability, and print courier waybills, from one platform.
ScrubBill also supports order splitting, order routing, inventory visibility, returns, exchanges and refunds.
Can I use my existing courier accounts with ScrubBill?
Yes. You can connect your preferred courier accounts and retain your negotiated rates and service agreements. ScrubBill also gives you access to additional courier services and rates negotiated by ScrubBill.
Does ScrubBill choose the courier for each order?
No. ScrubBill allows you to access different courier services and delivery options available to your operation. Your team chooses the service used for each shipment.
Can ScrubBill support more than one warehouse or fulfillment location?
Yes. Orders can be allocated across different warehouses or dispatch points, supporting more complex eCommerce fulfillment operations.
Does ScrubBill provide onboarding and training?
Yes. ScrubBill works with your business during onboarding to understand your operation, connect the relevant systems and configure the platform. Staff training, ongoing online training and human support are always available.
Less admin. More control. Better customer service.
Make room for more orders and faster fulfillment, without losing the care and attention your customers deserve.