About ScrubBill
Built around the realities of eCommerce fulfillment
ScrubBill was created by eCommerce operators who were frustrated by the gap between online stores, warehouse processes and courier systems. So, instead of settling for a fulfillment process that didn’t work, we built a better one.
Created from experience
Created from experience. Shaped by South African eCommerce.
Born from real experience
Before ScrubBill, we faced the same fulfillment frustrations as merchants do today.
Made for SA eCommerce
ScrubBill is shaped around local couriers, delivery addresses, and operational realities.
Designed to adapt
Different stores and warehouses work differently. ScrubBill is built to adapt to how business works.
Backed by real people
Get support that understands both eCommerce systems and practical fulfillment.
Our story
It started with a problem we couldn’t ignore
ScrubBill was founded in 2017, when three local businesses came together to address one recurring frustration that kept undermining their eCommerce delivery performance: connecting online stores to courier companies was much harder and more manual than it should have been.
No solution worked the way the businesses needed it to. So they built one.
Over time, with the boom in eCommerce, ScrubBill has evolved into broader eCommerce fulfillment technology. As more merchants came on board, each unique challenge has helped shape the platform that so many use and love today.
What ScrubBill solves
Delivering better in a chaotic eCommerce environment
Local problems need local thinking. ScrubBill was built here, around South Africa’s colourful and chaotic eCommerce environment.
Clean up messy delivery address data
ScrubBill checks and cleans incomplete or inconsistent delivery addresses before they create problems further down the line.
Manage multiple courier relationships
ScrubBill brings different courier accounts, rates and services into one connected fulfillment process.
Adapt to vastly different fulfillment setups
ScrubBill adapts to anything from a simple packing operation to multi-store, multi-location fulfillment.
Get support with local context
ScrubBill gives merchants access to real people who understand the realities of South African eCommerce fulfillment.
People-first
Technology where it helps. People where it matters.
ScrubBill uses technology to simplify fulfillment, but customer relationships stay human and personal. When you need help, you deal with real people who understand eCommerce operations, no bots or AI agents.
Hands-on onboarding
Get help connecting your systems and setting up ScrubBill to fit how your operation actually works.
Real support when you need it
Speak to people who understand the context, ask the right questions, and help solve the practical challenges of fulfillment.
Ongoing help as your business grows
Adjust workflows, integrations, and processes with support from a team that knows the platform and the industry.
A decade of South African eCommerce fulfillment
40+
courier integrations
1000+
eCommerce stores supported
9 years
almost 10, supporting South African eCommerce fulfillment
4.6/5
Shopify App Store rating
What our customers are saying about ScrubBill
“They did the integration from our stores and made this process look easy. Effortless transactions from training on the portal to customer address validations. Simple, accurate, and professional waybills are what we get from using ScrubBill.”
Denice
“ScrubBill really revolutionised our order processing! It is now super streamlined and efficient. Our lives really are much easier!”
Lauren
“This company is fantastic and makes shipping out goods a breeze. I use Shopify, and the integration works beautifully, even to the point where I don’t have to send my customers their tracking info, ScrubBill does it all for you.”
Maddie
“Fantastic and easy to operate. ScrubBill is eCommerce made simple!”
Imveliso Group Operations
“Excellent service and streamlines our operations to deliver orders quickly.”
Phillip
“Great platform! Saving time, money, and grey hair!”
Natalie
Cut the chaos between checkout and courier
ScrubBill helps turn the messy middle of eCommerce into a fulfillment process that feels easier, faster, and more under control. Tell us where your fulfillment friction sits, and we’ll show you how ScrubBill can fix it.