What do I do when things go wrong?

Your first point of call is to always email trouble@scrubbill.com.

Scrubbill is an application that talks to your online store, our address cleaning service, and your chosen courier. We do all of this behind one simple dashboard – it’s this that makes our offering so awesome.

Unfortunately things do go wrong with these services every now and then, so if the processing of your waybills seems slow at times, don’t stress, Scrubbill is designed to continue “polling” your partners until they respond – so you don’t have to 🙂